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Handme App Privacy Policy



This Privacy Policy outlines how personal information is collected, used, and shared when users visit or make a transaction on HandMe (the “App”). HandMe is committed to protecting the privacy of its users and creating a secure environment for students to engage in buying, selling, and community building.

PERSONAL INFORMATION WE COLLECT
When you use the App, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you navigate the App, we collect information about the web pages or products you view and your interactions with the App. This automatically collected information is referred to as “Device Information.” We collect Device Information using technologies such as: Cookies — data files placed on your device or computer, often including an anonymous unique identifier. Log files — track actions occurring on the App and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Web beacons, tags, and pixels — electronic files used to record information about how you browse the App. When you engage in a transaction on the App, we collect certain information from you, including your name, billing address, email address, and phone number. This information is referred to as “Order Information.”

HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any transactions made through the App (including processing your payment information and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you regarding your account or transactions and to respond to your inquiries. Enhance our App’s functionality, including developing new features and services. Comply with legal requirements and to prevent fraud or potential illegal activities. We use the Device Information that we collect to help us screen for potential risk and fraud (particularly your IP address), and more generally to improve and optimize our App (for example, by generating analytics about how our customers browse and interact with the App).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to assist us in using your Personal Information, as described above. For instance, we use third-party services to support our App's infrastructure and analytics, such as AWS(?) for database management and Google Analytics to understand our App usage better. Your personal information may also be shared to comply with applicable laws and regulations, to respond to subpoenas, search warrants, or other lawful requests for information we receive, or to otherwise protect our rights.

YOUR RIGHTS
If you reside in certain territories, including the European Union, you have rights related to accessing and controlling your personal information. You can request access to, correction of, or deletion of your personal information. If you wish to exercise these rights, please contact us through the contact details below.

DATA RETENTION
We retain your Order Information for our records unless and until you ask us to delete this information. We also take steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy.

MINORS
The App is designed for college students and requires a .edu email address for registration. It is not intended for individuals under the age of 18 without the express consent of a parent or guardian.

CHANGES
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by using the details provided below: HandMe App, 2541 Piedmont Avenue, Berkeley CA 94704, United States